1. Information can be presented__________through poor communication.
A. understandingly and correctly
B. exactly and clearly
C. wrong and discouragingly


2. What are the incorrect steps for good communication skills?
A. Listen carefully and get to understand each other.
B. Know the content and the way of communication.
C. Go on talking without stopping to listen to others.


3. Which is the proper way of communication when you finish your talking?
A. Wait for your partner's opinions and understanding.
B. Present more information to your partner.
C. Try to argue with your partner.


4. When you face different suggestions, you should do the following things EXCEPT__________.
A. considering and appreciating different opinions
B. being open-minded to different views
C. refusing any changes


5. Which of the following statements is TRUE?
A. Before speaking you need take time to consider your position.
B. Open-mindedness will not gain you more understanding and cooperation.
C. Don't pay much attention to others'body language.


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