1. — Hello, this is John speaking. Could I speak to Mike?
—?_________? ? ? ? ? ? ? ? ? ? ?
A. Sorry, who is Mike?
B. Hold the line, please.
C. Of course you can.
2. — Hello. Sky Travel Agency. May I help you?
—?_________????????????????????? ?
A. Yes, I prefer economy class.
B. Yes, what's your line of business?
C. Yes, I'd like to make reservations to Beijing on the flight ZH8147 at 6:00 pm on December 19th.
3. When will the General Manager be?_________????? ???
A. local
B. available
C. tentative
4. Do not do anything _____ should go against his will.
A. which
B. that
C. what
5. She wants a job where ______ .
A. her management skills can be put to good use
B. can put her management skills to good use
C. can her management skills be put to good use
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